AI Error Handling UX: When the AI Gets It Wrong
Your AI feature will be wrong in front of users. Design recovery first: cheap correction, scoped answers, honest uncertainty and a clean human handoff.
9 min read
UX for AI & Product Design
Design AI features people can judge, steer and recover from: trust, AI states, agent UX and research methods for the AI era.
Articles
Levels of Autonomy for AI Agents: Set the Dial
Autonomy is a design decision, separate from what the model can do. Use five user roles, from operator to observer, to set how much an AI agent does alone.
8 min read
Mixed Methods UX Research in the AI Era
Mixed methods UX research for AI products: which design to pick, where traces and evals fit, how to use AI in synthesis, and where synthetic users belong.
9 min read
UX for AI: Designing AI Products People Trust
UX for AI is the work of making AI features people can judge, steer and recover from. A practical guide to trust, transparency, control and user testing.
8 min read
Generative AI in Product Design: Beyond Chatbots and Image Generators
Generative AI has far more to offer product design than chat interfaces and image generation. Discover how forward-thinking teams are embedding generative capabilities into every layer of the product experience.
3 min read
AI in Financial Services: Designing Compliant, Trustworthy Products
Financial services demand a higher standard for AI products. Learn how to design AI-powered fintech products that meet regulatory requirements while delivering exceptional user experiences.
3 min read
Brand Strategy for AI Companies: Building Trust in Emerging Tech
AI companies face a unique branding challenge: building trust in technology that many people do not fully understand. Learn how to craft a brand strategy that makes your AI company credible and approachable.
3 min read
UX Research Methods That Actually Drive Product Decisions
Research gets ignored when it answers the wrong question. Match methods to decisions, combine qual and quant, and make findings hard to ignore.
6 min read
Design Systems in 2026: Why Your Startup Needs One Before Series A
A design system is not a luxury for large enterprises. Startups that invest in a lightweight design system before Series A move faster, ship more consistently, and scale their product teams with less friction.
3 min read
The UX Design Agency Model Is Broken. Here Is What Works Instead
Traditional UX agencies deliver beautiful mockups that never ship. The product studio model closes the gap between design and engineering, producing work that actually reaches users.
3 min read
Designing for AI: UX Patterns for Intelligent Interfaces
Twelve UX patterns for AI interfaces, mapped to Microsoft HAX and Google PAIR: set expectations, show uncertainty, design recovery and let users steer.
6 min read
How to Run a Product Design Sprint in 5 Days
A day-by-day guide to running a five-day product design sprint, updated for AI: faster prototypes, Wizard of Oz tests for AI features, and the week after.
6 min read